Meet the team

Meet the team behind the events at IET Birmingham: Austin Court.

Angena Devi - Sales Office Manager

How long have you worked at Austin Court?

Sixteen years! During this time I’ve had several roles including Senior Conference and Events Co-ordinator for six years and General Manager prior to having my little girl.

What does your role involve?

I book meetings and events at Austin Court. We have fourteen meeting rooms that can hold anything from four to 150 people. I also have the pleasure of managing two Sales and Events Coordinators as well as the front of house, I have to be flexible to be able to give a helping hand whenever needed.

Favourite part about the job?

I love the customer service aspect of the job. I enjoy working on a variety of events and getting to host some big names! I was lucky enough to coordinate the first wedding at Austin Court 11 years ago, held 4th July 2009.

Favourite room at Austin Court?

I love the Waterside room, which is mainly utilised as a catering and networking space, for dinners, Christmas parties and drinks receptions. The room has character and charm with a wooden floor, exposed brickwork and sits right along the Canalside.

Favourite event?

I like working a variety of events, I’ve been fortunate enough to with some high-profile names such as David Cameron. A career highlight would definitely be working with Robert Peston, we hosted his live studio political magazine show Peston on Sunday. I enjoyed the pressure of working on an event that was being live-streamed.

Why work at Austin Court?

One of my favourite things about working at Austin Court is our high customer retention. I get to create great working relationships with customers after having worked with them for years and it gives each event a more personal feel.

Also, the refurbishment that took place in 2019 was the largest to take place since I’ve been there. It has given a new life to the venue and makes it an amazing place for all types of events.

What did you do before?

Prior to working at Austin Court, I was an events coordinator for five years. I graduated from university with a Marketing and Law degree.

What do you like to do outside of work?

I am a huge yoga fanatic, I try to go 3-4 times a week. I particularly enjoy hot yoga! I also love running, meditation and reading, as well as looking after my little girl and cooking.

 

Lee Williams - Events Supervisor

How long have you worked at Austin Court?

Four and a half years.

What does your role involve?

I provide AV support to all the meeting rooms and assist in getting the clients event up and running first thing on a morning. I am one of the dedicated technicians to theatre bookings. For a single event, I will be in control of the presentations, microphones, audio and lighting. All of which are bespoke to a client’s own event. I also support other teams such as Operations and Catering with jobs such as room setups, delivering catering to rooms and keeping health & safety standards up to date.

Favourite part about the job?

It’s always a highpoint to provide a completely smooth event in the Kingston Lecture Theatre and the client recognising this. If any problems occur, I enjoy solving them quickly for clients and supporting them throughout their event.

Favourite room at Austin Court?

The Kingston Theatre digital tech upgrade has completely transformed the space for both staff and clients. The addition of coloured LED lights, side projection screens and a new PA system all give the event space a real wow factor. As a technician working with the new technology it now gives us great confidence and flexibility to provide a professional service for whatever the client requires.

Favourite event?

We’ve had so many! Being a technician, I get to be involved in the wide variety of events that take place at Austin Court. We’ve had some lovely weddings take place in the theatre and have been fortunate enough to host many celebrity meet and greets. I also really enjoy the engineering and technology lectures, they’re really interesting and always grab my attention for the whole presentation.

Why work at Austin Court?

We are a small team but very close and hard working. This creates moments for staff to help each other across job roles to resolve tasks together. Every day is different and I love being a member of staff that can support the whole venue.

Why is Austin Court important to the IET?

It is important for the IET to have a Midlands location to support members. We are supporting technology innovation to meet the needs of society. The venue is in a great spot for easy access across the UK and internationally as well. We give a real focus on STEM conferences and this really comes through when you visit our unique venue.

 

Catalina Vasile - Sales Events Co-ordinator

How long have you worked at Austin Court?

I started working at Austin Court in 2018 and have done a variety of job roles in operations and catering within the venue. I started my current position of Sales and Events Co-ordinator, in May 2019 and am really enjoying it.

What does your role involve?

No day is the same, but as a Sales and Events Co-ordinator, I am generally in charge of the external relationships with our clients, through event enquiries and bookings. This is not just me though, I love working closely with colleagues from other departments so we can all fulfil the same goal of understanding and meeting client requirements and expectations from the first contact until the end of their event.

What’s your favourite part of the job?

I like being able to use my expertise to relieve some of my client’s workload when it comes to planning an event. It can be challenging but I love an opportunity to grow and find creative ways to assist the client and ensure that we use our resources to deliver the best results. Although I enjoy the process, my favourite part of the job is seeing the client’s reactions to the result, which makes all the hard work worthwhile. It’s so nice to receive positive feedback from appreciative clients!

What’s your favourite room at Austin Court?

I love the Lodges Rooms. Following the refurbishment that took place in the summer of 2019, the walls and partitions in Lodges have become a lovely tribute to females who made notable achievements in engineering throughout history. It’s the most versatile of our rooms in terms of layouts and capacity and is the largest flat floor space. It can accommodate up to 120 people, which can also be divided into 3 different rooms to cater for smaller events.

What’s been your favourite event at the venue?

I would say that Christmas Parties are my favourite events. The whole venue transforms, and you can feel the joy and magic of the holiday season. Everyone is excited and always have a lot of fun at their events!

What did you do before working at Austin Court?

I was a student when I started this job and recently graduated in International Tourism Management.

What do you like to do outside of work?

I enjoy spending my free time in the company of friends and family. Although, I am not really a gym person, I enjoy staying active and living a healthy lifestyle, by practising Yoga and Zumba. I also love discovering and exploring new places and cultures.